Returns, Refunds & Exchanges

REFUND POLICY

Thank you so much for ordering with us, your support means the world to us. Our commitment to you is to ensure that you receive a premium quality product.

Kindly note that due to the current worldwide pandemic situation and the nature of our products, we are unable to accept returns or exchanges. 

We enforce this policy to avoid energetic contamination, altered resonance, and to uphold the integrity and power of your product.  Furthermore, it is vital that we keep our valued customers and our staff safe.

We are happy to issue a store credit within 7 days of purchase on damaged or defective products only.  To be eligible for a store credit, your item must be unused and in the same condition that you received it. It must also be in the original packaging with proof of purchase.

All sale items, are non-refundable. Shipping costs will not be refunded.

 

SPECIFICS ON DAMAGED AND DEFECTIVE PRODUCTS

All items are inspected prior to dispatch and we ensure your order is quality checked and packed well before it leaves our hands.

If your package is damaged en-route to you, pleas email us right away. We will need to engage in a claim insurance process from the shipping company. We will require photos and proof of the damage to facilitate the claim. Kindly note, we cannot process a refund until the process has been completed. The claim process is necessary to ensure we're all reimbursed for the damage that was not the fault of you, or us.

If you have received a product that is defective please email us with photos and details of the defect so we can have this replaced.  We recommend that all items being returned are insured and tracked.

PRODUCT ORDERS

While we use our best efforts to fulfill all orders, Peace and Love For All Inc. cannot guarantee the availability of any particular product displayed on this Site.  Peace and Love For All Inc. reserves the right to discontinue the sale of any product listed on this Site at any time without notice.  Peace and Love For All Inc. attempts to provide an accurate description of the products available for sale, but does not warrant the accuracy, completeness, reliability or currency of such descriptions.

The prices displayed on this Site are quoted in CDN dollars and are valid and effective only within Canada, and such prices do not include shipping and handling (unless otherwise indicated) or sales taxes, if applicable, which will be added to your total invoice price. You are responsible for the payment of any shipping and handling charges and taxes that may apply to your order.

While our goal is an error-free site, we do not guarantee that any content is 100% accurate or complete, including price information and product specifications. If we discover price errors, they will be corrected on our systems, and the corrected price will apply to your order. Peace and Love For All Inc. reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions (including after an order has been submitted and accepted).

Notice to Credit and Debit Card Users: By submitting your order, an authorization for your transaction will be placed and maintained on the credit or debit card you provided to Peace and Love For All Inc.

Upon completion of your transaction, the total transaction amount will be settled against the authorization in accordance with your banking institution’s policies.

 

SHIPPING/COURIER NOTES

Please note that packages that have been stolen from porches are not covered by insurance. Always have a secure place for your package to be left by the courier, or have someone available to physically receive it when it is delivered.

Kindly note, we are not responsible if packages that are proven as delivered to your address, go missing. Please keep this in mind when ordering online. You will need to file a complaint with the mail courier, and/or file a stolen property report with your local RCMP or Police.

OTHER NOTES

Please note that crystals and minerals are formed naturally and their shape and size varies and no two stones are ever alike.  Many stones have naturally incurring inclusions and cracks that are natural to their form.  Kindly keep this in mind when making your purchase as there may be some variance.  We do our best to ensure that all of our stones have been energetically cleared and packaged with love and care. 


Terms of Use

Copyrights

This Site and the materials are the property of © Peace and Love For All Inc, licensors, and its vendors and are protected by copyright, international treaties, and other laws.

Use License

The Peace and Love For All Inc grants you permission to view this Site and to print individual pages from this Site for your own personal, non-commercial use, provided that you agree to and accept without modification the notices, terms and conditions set forth in this agreement. You may not modify, copy (except as set forth in the preceding sentence), distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, merge with other data, transfer or sell any information, material, software, products or services, in any form, in whole or in part, from this Site.

Trademarks

The trademarks, service marks and logos (the “Trademarks”) used and displayed on this Site are registered and unregistered Trademarks.  Nothing on this Site should be construed as granting, by implication, estoppel or otherwise, any license or right to use any works displayed on the Site, without the prior written permission of the owner.  Peace and Love For All Inc., aggressively enforces its intellectual property rights to the fullest extent of the law.  The name of Peace and Love For All Inc., may not be used in any way, including in advertising or publicity pertaining to distribution of materials on this Site, without prior, written permission of Peace and Love For All Inc.

Peace and Love For All Inc. prohibits use of Peace and Love For All Inc. logo or works as part of a link to or from any site unless establishment of such a link is approved in advance by Peace and Love For All Inc. in writing.

EXCLUSION OF LIABILITY

Peace and Love For All Inc. makes no representation about the suitability of the materials or products on this site for any purpose. All such materials and products are provided by Peace and Love For All Inc. ‘As Is’ without warranty of any kind, expressed or implied.

Peace and Love For All Inc. specifically disclaim all warranties and conditions of any kind with respect to the materials and products on this site, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement.

Peace and Love For All Inc. shall not have any liability or responsibility for any errors or omissions in the materials on this site, for your action or inaction in connection with this site, or for any damage to your computer or data or any other damage you may incur in connection with this site.  Your use of this site is at your own risk.

In no event shall Peace and Love For All Inc. be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected to the use of this site, the materials or products on this site, the delay or inability to use this site or otherwise arising in connection with this site, whether based on contract, tort, delict, strict liability or otherwise even if advised of the possibility of any damages some jurisdictions not allow the exclusion or the limitation of damages so the above exclusion may not apply to you.